Our Board Level Diagnostic Service offers customers the ability to send in their damaged device and have their issue diagnosed by a technician experienced with microsoldering. We will check continuity on various locations of the board, narrow the problem down to a specific IC, and offer solutions to customers currently experiencing issues beyond their technical know-how. This service is non-refundable and only available in the U.S. Please review our policies on how to send in your device on the services page of our soldering category.